Graphic of a stethescope
Patient feedback report: visit to Circuit Lane Surgery
We spoke with 26 patients during a visit on May 25 2017 to see if they thought services had improved since the surgery was rated 'inadequate' in January 2017.
1 July 2017
Report
How homeless people in Reading experience health care services
We met and collected experiences of 19 people in three focus groups, each lasting one hour, at community locations used by these clients.
1 July 2017
Report
HWR Annual Report 2016-17
Our highlights for 2016-17.
1 July 2017
Report
Dying Matters: The Reading Perspective
This report reviews end-of-life initiatives in Reading, including our own actions to ensure public, patient and carers' views are heard about care in the last stages of life.
1 May 2017
Report
Infographic of quotemarks
Papers for our board meeting 20 March 2017
Papers for the Healthwatch Reading board meeting held in public.
20 March 2017
Report
Why local people go to the emergency department: findings of a seven-day survey at the Royal Berkshire Hospital
We surveyed 249 people during 10 visits to the adults or children's A&E waiting areas at the Royal Berkshire Hospital, between Monday 16 and Sunday 22 May 2016.
1 February 2017
Report
How is electronic prescribing working for the people of Reading?
We surveyed 217 people during visits to six GP surgeries and two pharmacies, during September and October 2016.
1 February 2017
Report
Newsletter Archive 2016
View all of our newsletters from 2016.
31 December 2016
Report
Infographic of quotemarks
Papers for our board meeting 22 November 2016
Papers for the Healthwatch Reading board meeting held in public.
22 November 2016
Report
Graphic of a stethescope
Enter and View of Reading Walk-In Centre
We spoke with 20 patients in the waiting area, during visits on 26 February and 10 March, 2016.
1 September 2016
Report
Graphic of a stethescope
Enter and View of Chatham St Surgery
We spoke with 15 people in the waiting area during a visit on 3 February 2016.
1 September 2016
Report
Graphic of a stethescope
How Reading people experience primary care
This report presents findings of a year-long project from April 2015 to March 2016 in which we asked more than 600-plus people what they thought of their GP surgery.
1 September 2016
Report