Peppard Rd Surgery in Caversham is closing at the end of June due to the retirement of its husband-and-wife-GP team in a move that will affect around 2,600 patients.
No GP surgery could be found to take on all Pepard Road patients in one single transfer, so patients are being divided out to a range of doctors’, depending on where they live.
The majority of patients will be automatically transferred to Emmer Green Surgery or Sonning Common Health Centre. Balmore Park Surgery, which may be the closest other surgery for some people in Caversham, does not have capacity to take on any of the Peppard Rd patients.
Some people living outside of Caversham will have to find a new GP surgery themselves, or choose from two GP surgeries in their area. Patients will receive different letters explaining which option applies to them, from Berkshire West Clinical Commissioning Group (BWCCG) – the NHS body that oversees local GP services.
The closure of Peppard Road means there will be only two GP practices in north Reading - Emmer Green and Balmore Park. Priory Avenue Surgery in Caversham close on 30 June 2018.
Healthwatch Reading has told BWCCG it is concerned about the short-time frame between some patients being told of the closure and needing to find a new surgery. BWCCG’s own review of how the Priory Avenue Surgery closure was handled, committed to giving patients affected by future closures, at least one month’s notice.
Drs Harold and Janet Chadwick are retiring after 28 years’ service. Their surgery had been popular with patients, who had praised the personalised service and easy access to appointments.
OUR ADVICE TO PATIENTS:
- DO NOTHING…if you have been allocated a GP surgery you are happy with. Your transfer is automatic and you can use your new surgery from 1 July 2019.
- FIND A NEW GP SURGERY…if you have been told to find a GP surgery yourself. If you don’t act by the deadline, NHS officials will choose one for you.
- RETURN A FORM…if you have been asked to choose between two GP surgeries. It is first come, first served, so act quickly to get the one you prefer.
- CHOOSE AN ALTERNATIVE…if you are not happy with the option set out for you in the letter. View our comparison sheet
- STILL NOT SURE? Contact the NHS Patient Advice and Liaison Service (PALS) helpline on 0118 982 2720.
- CONCERNED ABOUT THE PROCESS? Contact Healthwatch Reading to share your feedback or get free, independent and confidential advice, on 0118 937 2295.