Top Class Quality Services 'has improved' its home care provision

The Care Quality Commission confirmed that the service is now rated 'good' for the safety and leadership of its service
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A home care agency in Reading, Top Class Quality Services, has made required improvements, according to a follow up visit by the Care Quality Commission (CQC).

The agency, which was providing 24-hour live-in care for two people during the latest inspection, is now rated ‘good’ for the safety and leadership of its service.  A previous inspection report published in June 2019, found improvements were needed in these areas, including staff recruitment checks, and safe management of clients’ medicines.

In a report published on 1 November 2019, the CQC said: ‘The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.’

The latest inspection included a visit to the home of one of the clients and reviews of both clients’ care plans and medicine records.

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