Quick quide to help, support & advice on virus

We've collated a list of official sources of advice, support and practical help.
Infographic of an information booklet

Healthwatch Reading has put together a list of the local organisations you can turn to for support, as well as trusted official advice and guidance for the general public.

The list includes details of information provided in different formats such as Easy Read, BSL or non-English languages.

Where to find support in Reading

One Reading Community Hub (Reading Borough Council and Reading Voluntary Action). Or call the Helpline 0808 1894325. For residents who need extra help.

Healthwatch Reading Prescription Delivery Scheme For vulnerable people with nobody else to collect medicines from local pharmacies for them. 

Launchpad Reading's housing and homelessness charity, offering phone support and food donations working with Readifood

Communicare : Advice by phone or email on benefits, jobs, housing and more.

Reading Refugee Support Group Phone or email support and liaison with Readifood for food parcels

Links to government advice and other national bodies

Self-isolation government guidance For people with virus symptoms. In these formats/translations also: Easy Read, Arabic, Bengali, Tradition Chinese-Cantonese, Simplified Chinese-Mandarin, French, Gujarati, Polish, Portuguese, Punjabi, Urdu, and Welsh.

Social distancing government guidance: For the general public, on staying home and keeping two metres apart during essential trips or exercise.

Shielding government guidance: For 1.5m people with underlying conditions told by the NHS to stay home for 12 weeks. Also in an Easy Read format.

Register as an extremely vulnerable person To tell the government you need help with essential food and medicines deliveries.

NHS 111 Online If you have virus symptoms. If you have no online access, call 111

NHS guidelines in 34 languages (Doctors of the World)

Pregnancy advice (Royal College of Obstetricians and Gynaecologists)

Information for deaf people or those hard of hearing (Sign Health)

Looking after your mental health (Mental Health Foundation)

Guidance for carers (Carers UK)

All government updates: All topics in one place including health, jobs, schools, travel, businesses, finance and more.

WhatsApp Government Coronavirus Information Service: Add 07860 064422 to your phone contacts, message ‘hi’ to start. Provided by a chat-bot.

Register as an NHS Volunteer Responder: Government launched scheme, run by the Royal Voluntary Service

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