Residents express thanks for deliveries

Healthwatch Reading has received lovely messages from housebound people who've been helped to get their prescriptions by our staff and volunteers.
Pharmacy Sign Infographic

Residents and local doctors have been sending us thanks for delivering prescriptions during the lockdown.

As of April 30 2020, Healthwatch Reading staff and volunteers had made 365 deliveries of medicines collected from pharmacies all over Reading.

Here's a selection of some of the feedback we've had:

"I just wanted you to know how much this delivery has eased my worry about my prescription. I will always be grateful for people like you."

"THANK YOU! My prescription was delivered at 12:30 today by a charming young lady. Keep up the good work and best regards to all the team."

"Thank you for supporting us and the community at this rather weird and uncertain time, It means a lot to us and the patients you are assisting."

"Thank you is not enough to express my appreciation for the effort and trouble u and everyone have taken to deliver my medication. May God keep u all safe and bless u abundantly."

Some people have offered us money for the delivery, which we have declined.

We have been receiving referrals from Reading Borough Council as well as individuals themselves who have no family or friends able to visit pharmacies. 

We're not the only organisation who has been helping to get medicines to people. Reading Mutual Aid and Caversham Mutual Aid are resident-led online groups that have been taking requests for help such as picking up prescriptions.

Contact us about prescription delivery

Don't forget that Friday 8 May is a Bank Holiday so please get your requests in early in the week.


Call 07786 476 257

Contact the One Reading Community Hub

For other welfare needs such as food parcels, or to volunteer to help:

Call 0808 1894325, 9am to 5pm Monday to Friday (excluding Bank Holidays), 9am to 1pm on Saturday.

Submit an online form

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