Latest service update on Reading charities

Local charities are using innovative methods to reach people who need help at this time.
Infographic of connected hands

No 5 Young People, the local mental health counselling service, is providing two new ways for young people to talk about their mental health worries and receive help during this difficult time. No5 Young Ambassadors will answer mental health-related questions posted to them by other young people every Thursday by video. Visit their YouTube channel to view those recorded to date. You can ask questions through social media using #AsktheYAs. The second method allows young people to contact a helpline to receive support from a qualified counsellor. Text TALK followed by your first name and postcode to 07786 202430 to request a phone call. The support line is open from 5-8pm, Monday to Friday. It is not a crisis line – No 5 advises young people in crisis to contact the Samaritans 24/7 phone line on 116 123.

Reading Deaf Centre and Total Communication (Interpreting Services) have worked in collaboration with Reading Borough Council to make information available in BSL about where to get help during the pandemic. Visit to view a series of short videos.

The Berkshire Dementia Support Service run by the Alzheimer’s Society, is still operating during the pandemic.  Phone 0118 959 6482 (monitored number), email or call the National Dementia Connect Support Line on 0333 150 3456.

A full range of updates from charities about their services at this time can be found on Reading Voluntary Action’s website.

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