Last chance to have your say in our survey

Share your stories, suggestions and messages of thanks to NHS and social care services in our Covid-19 Experience Survey.
Because We All Care campaign photo

We've extended our latest Experience Survey to give Reading people more time to have their say about how NHS and social care services have worked for them during the Covid-19 pandemic.

Whilst our local services are doing everything that they can to support you and your loved ones, they need our help to know how they can improve.

Research by Healthwatch England tells us that two-thirds (67%) of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. If that's you, then take part in our short, anonymous survey, which will run until mid-August.

Sir Robert Francis QC, chair of Healthwatch England said: "As the UK looks to the future after COVID-19, it's never been more important for people to share their experiences of care.

“Services won’t bounce back overnight. There'll be problems to tackle but also opportunities to make care better.  You can help doctors, nurses and care workers find ways to improve support by sharing your experience.” 

Mandeep Kaur Bains, chief executive of Healthwatch Reading, added: "Our survey also gives people the chance to leave a message of thanks to any key worker who’s helped them with any health or care need during this time."

How to give your feedback

Go to the online survey

If you don’t have internet access: call us on 07786 476 257 and we’ll book a time for one of our staff to do the survey with you over the phone.

One of the survey questions asks for feedback about video consultations, as an alternative to visiting GPs, hospital clinics or mental health services.

Ms Bains added: "We'll share findings with local services to help them see how much they've been appreciated at this difficult time, and to hear any feedback or suggestions about alternative methods of using services as lockdown eases."

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us