Step into our Zoom Room!

Book a one-to-one information & advice session with us from the comfort of your own home.
Person with headphones infographic

Updated 10 November 2020

We're offering Reading people the chance to get free, independent and confidential information or advice via booked Zoom sessions.

We're trying out the video calling sessions throughout November and December, as an alternative to the drop-in service we had run from our base at Reading Central Library before the Covid pandemic hit.

As your local health and social care watchdog, we're hear to listen to your experiences of NHS or wellbeing services, to help you find services and to ensure you know your options and your rights.

You can book a 10-minute slot to talk to us via Zoom with our trained, friendly staff.  If your case is more complex, we'll arrange a follow-up Zoom or phone call session.


  • Can I use the NHS during Lockdown 2?
  • Can I change my GP surgery?
  • How do I find an NHS dentist?
  • Where can I get a Covid test?
  • How do I get home help for a relative?
  • What makes a good care home?
  • How long should I have to wait for an operation?
  • Will my care be affected if I make an official complaint?

We can answer these and many more.

To book a Zoom session with us, choose a suitable time and then we'll we send you an email with a link to connect.

To take part you must be a Reading resident, be aged over 18 and have an internet connection.

If you're not online, you can call our helpline, Monday-Friday, 9am-5pm, on 07786 476 257 (this is our alternative contact number while we are working out of the office). 

November 17: Book Now

December 4: Book Now

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information