Cancer patient urges others to use the NHS

Jackie features in a You Tube video talking about her experience of using the Royal Berkshire Hospital during the pandemic.
Screen shot of a patient talking about cancer care

A woman who has had lung cancer for the last four years has spoken out to try and reassure other members of the public about the safety of NHS services during the pandemic.

Jackie Connor features in a video made by the Royal Berkshire NHS Foundation Trust in a bid to get people to overcome any reluctance to visit the hospital for vital tests, treatment, scans and check-ups.

Jackie, who goes in twice weekly for chemotherapy, said: “If you’ve got something like cancer it’s such a worrying thing and something that you really want to have checked and controlled as much as possible by coming to see the nurses and doctors looking after you. It just gives you that little bit of peace of mind. I’m really saddened to think some people are sitting at home, worrying about their illness, or symptoms like a lump, and are too scared to seek medical help.

She describes stringent infection control measures in place at the hospital, phone calls from staff before her visits to check she has no Covid-19 symptoms, and reminders on arrival about ‘hands, face, space’.

Jackie added: “I’ve been so impressed by everything the staff at the hospital have done to make me feel reassured that we’re entering a safe and protected environment.”

Reading Borough Council has also made a range of videos in various languages (below).

Other useful videos

Reading resident Shaheen speaking in Urdu on Coronavirus safety
Reading resident Monika, speaking in Polish on Coronavirus safety
Community educator Nisha, speaking in Nepali on Coronavirus safety

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