River View moves out of special measures

The Care Quality Commission has published findings of its latest inspection of the care home.
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Reading’s largest care home for older people has moved out of special measures after its latest formal inspection.

River View, off the Oxford Road in Tilehurst, had been in special measures since September 2018 but the Care Quality Commission (CQC) said it found sufficient improvements when it visited on 28 and 29 September, 2020.

In a report published on 11 November 2020, the CQC said renovations had been undertaken to help support people with dementia to remain independent and move safely around communal areas and access their rooms.

Relatives had been able to use an enclosed garden at the back of home to visit their loved ones in the home and staff closely monitored the food and fluid intake of residents.

At the time of the inspection, 70 out of the home’s 137 places were occupied. The CQC looked at 10 people’s care records and six staff files, and spoke to five staff members and two residents.

River View’s rating stands as ‘requires improvement’ and the CQC will return in due course to check progress.

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