Unpaid carers offered emotional support

A listening service is now available to give exhausted and stressed carers a chance to be heard.
Photo of woman on phone from https://www.freepik.com/photos/woman

Unpaid carers in Reading can now use a new Listening Support Service which a national charity has rolled out across the UK.

The service involves trained volunteers calling unpaid carers to let them talk to someone who understand the challenges of caring.

How to sign up

Go to Carers UK website

Carers UK launched the service during national Carers Week (7-13 June). New research for the charity shows that people caring for older, disabled or seriously ill relatives have been left exhausted and socially isolated by the COVID-19 crisis.

The vast majority (81%) of unpaid carers had taken on more care for relatives and friends in the last year, while 69% said their mental health had worsened and 71% felt stressed and anxious.

The Listening Support Service was first tested in Wales. One of its volunteers, Joanie, said: “Unpaid carers work so hard with little recognition and little thanks, and often have no one to talk to. To know that someone is listening to what you have to say is so powerful and can make such a difference to how a carer feels about what they do and about themselves."

Local support for unpaid carers

Berkshire Carers Hub is run by Tu Vida, the charity previously known as Carers Trust East Midlands. It provides free and confidential information and advice.

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information