Your views are needed for an important exercise that will help determine how and where Reading people will get same-day medical advice from in the future.
The opinions you share in a new survey, running until October 4, 2021, will help influence whether the local NHS will formally propose closing the walk-in service at the Reading Walk-In Centre in Broad Street Mall. (The permanent GP surgery at the same location won’t be affected and will stay open).
- Where did you last seek same-day help from for a health problem? (e.g. GP; 111)
- Why did you choose this service? (e.g. convenient; quick; familiar)
- How do you want to request help in the future (e.g. phone; email)
- How would you like to access same-day advice? (e.g. phone; in person)
- What’s most important? (e.g. speaking to a professional you know; quick advice)
- What are your views on the proposed closure of the walk-in service?
- Should any walk-in services be kept (e.g. homeless or child health drop-in clinics)
Due to the pandemic, the walk-in service has either been temporarily closed or used to treat only people with serious Covid symptoms.
If Berkshire West Clinical Commissioning Group decides to press ahead with a closure, it will run a further, formal three-month public consultation.