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Writer's pictureHealthwatch Reading

May 2023: CQC reports published for local adult social care services in Reading

Updated: Jun 7, 2023

Two adult social care services used by Reading locals have been recently inspected by the CQC, and we want your feedback if you or a family member have used these services.


1. Downshire House (Aston Care Ltd) has been rated "inadequate." This means the service is

performing badly and the CQC has taken enforcement action against the provider of the

service.

This was a targeted inspection by the CQC to follow up 2 warning notices served at

the previous inspection about safeguarding people from abuse and proper treatment and the need for consent. We use targeted inspections to follow up on Warning Notices or to check concerns.


You can read the the full report here.


2. Superb Healthcare has been rated "requires improvement." The CQC have identified breaches in relation to staffing, need to consent, person centred care planning and good governance at this inspection.


You can read the full report here.


Have your say and give us your feedback (the positive and/or negative) which will be shared with the local CQC inspection team, anonymously, by:

Calling us: 0118 214 5579
Emailing us: info@healthwatchreading.co.uk
Filling on our online form here.

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