Home Care Users Research Project: Report 1

23 interviews were carried out in the first phase of this joint project between Healthwatch Reading's predecessor organisation Link, and Reading Borough Council.
Infographic of quotemarks


Key findings

  • Most service users had experienced late calls
  • Some service users felt the care worker was rushed
  • People felt strongly that they wanted the same care worker to visit


If you need this report in a different format, please email info@healthwatchreading.co.uk or call 0118 9372295.

Home Care Users Research Project: Phase 1