Enter and View of Circuit Lane Surgery - Full Report

We spoke with 53 patients during visits on 31 March, 22 April and 21 May 2015, to check their experience since a change in surgery management from 1 February 2015.
Graphic of a stethescope

Summary

  • People liked the GPs and reception staff
  • Less than half of people said they could see a GP of their choice
  • Around half of people hadn't noticed any changes since 1 February
  • Most additional comments were around the effort it took to book an appointment, by having to phone repeatedly or by queuing up at the surgery in the morning

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Enter and View of Circuit Lane Surgery - Full Report