Enter and View of Melrose Surgery Dr Dean

We spoke with 12 people in the waiting area during two visits on 10 and 30 September 2015.
Graphic of a stethescope

Summary

  • 10 out of 12 people said they were satisfied with the quality of care and service
  • The reception area is very cramped and offers no privacy, especially as it faces another reception area for a different GP practice across a narrow corridor
  • Some people called for the surgery to make it easier to get through on the phone

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Enter and View of Melrose Surgery Dr Dean