Enter and View of Russell Street & Coley Park surgeries

We spoke with 24 patients during a visit to each surgery, run by the same GPs, on February 1 and February 9 2016.
Graphic of a stethescope

Summary

  • 20 out of 24 patients found it easy to make appointments by phone
  • 16 out of 24 told us they were satisfied with the care, treatment and service
  • We observed receptionists giving out an NHS survey to encourage feedback

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Enter and View of Russell Street & Coley Park surgeries