Patient feedback report: visit to Circuit Lane Surgery

We spoke with 26 patients during a visit on May 25 2017 to see if they thought services had improved since the surgery was rated 'inadequate' in January 2017.
Graphic of a stethescope

Key findings

  • 44% of people felt the surgery had made some improvements but more needed to change, while 26% felt their experience had got worse
  • 80% had needed a repeat prescription in the past three months and of these, most said it had taken longer than 48 hours to be ready
  • 54% did not feel the surgery was keeping them informed about any changes

Download this report

If you need this report in a different format, please email info@healthwatchreading.co.uk or call 0118 937 2295.

Patient feedback report: visit to Circuit Lane Surgery