Summary Report: Listening to the 'seldom heard' project

A report bringing together themes from a listening excercise with diverse groups of people and the charities that support them: Reading Mencap, Talkback, Launchpad Reading, Reading Refugee Support Group and Reading Community Learning Centre.
Report Cover

Key findings:

  • People need enough information, at the right time, in a format that is suitable for their needs
  • People need to know their individual rights and have these rights respected
  • People need enough good quality and culturally sensitive care to meet their needs

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Out Top Three Priorities by people from groups and communities that are seldom heard and the charities that support them

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‘Involvement’ in planning & improving health & social care services - a Healthwatch Reading practice guide for public organisations

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Formal response to the report from Reading Borough Council and Berkshire West Clinical Commissioning Group