Conversations About Care

Find out what 200-plus people told us about living in local care homes.


We visited 14 care homes for older people to talk to residents about their daily lives.

Key findings

  • Food choices, staff responsiveness and activities, were most important to people
  • Most people could see a GP when needed, less so for opticians and dentists
  • Some people said they felt very lonely and missed conversation and interaction



If you need this report in a different format, please email or call 0118 9372295.

Conversations About Care Report 2019