Healthwatch Reading visited the surgery on 18 and 29 November 2019 to ask patients for feedback.
Healthwatch Reading used our statutory 'Enter and View' powers to visit the surgery to survey 30 patients in the waiting room.
- 75% of patients we surveyed said clinical care was good or excellent
- 70% of patients said the receptionists were helpful
- 10% of patients had booked that day's appointment online