Enter and View of South Reading Surgery

Healthwatch Reading visited the surgery on 18 and 29 November 2019 to ask patients for feedback.
Infographic of Enter and View logo

Summary

Healthwatch Reading used our statutory 'Enter and View' powers to visit the surgery to survey 30 patients in the waiting room.

Key findings:

  • 75% of patients we surveyed said clinical care was good or excellent
  • 70% of patients said the receptionists were helpful
  • 10% of patients had booked that day's appointment online

Downloads

If you need this report in a different format, please email info@healthwatchreading.co.uk or call 0118 937 2295.

 

Enter and View of South Reading Surgery

Downloads

South Reading Surgery's Patient Leaflet

This was provided as part of the surgery's response to our report.

South Reading Surgery patient leaflet

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