Enter and View of Chatham Street Surgery

Healthwatch Reading visited the surgery on 25 November and 3 December 2019 to ask patients for feedback.
Infographic of Enter and View logo

Summary

Healthwatch Reading used our statutory 'Enter and View' powers to visit the surgery to survey 33 patients in the waiting room.

Key findings:

  • 76% of patients we surveyed said clinical care was good or excellent
  • 52% felt their last call to the surgery was answered in a reasonable amount of time
  • No patients had booked that day’s appointment online

Downloads

Enter and View of Chatham Street Surgery

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