Our response to Care Quality Commission consultation on regulation

We have published a joint response with four other local Healthwatch to the CQC's proposals on how it regulates services in the future.
Infographic of Healthwatch staff

Summary

  • Healthwatch Reading, Healthwatch West Berkshire, Healthwatch Wokingham Borough, Healthwatch Buckinghamshire and Healthwatch Oxfordshire sent this joint response to the Care Quality Commission (CQC) on 23 March 2021

  • We welcomed the CQC's intention to be a ‘a more dynamic, flexible and responsive regulator’.

  • We welcomed CQC plans to achieve ‘a better understanding of people’s feedback and experiences of care’.

  • We are unsure about a reduction of CQC inspection visits in person to services and call for evidence on how well 'desk-top' assessment works.

5 Healthwatch in BOB response to CQC Consultation

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