News and views

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Data shows credibility of complaints made by patients about local NHS services
Healthwatch Reading has compiled latest data on complaints the public made about hospitals, community and mental health services, or GP and dental surgeries.
20 January 2020
News
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GP surgery gets approval to turn down new patients in the short...
Balmore Park Surgery will not be accepting new patients over the next three months.
20 January 2020
News
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Pembroke home care service rated 'good'
The service was inspected by the Care Quality Commission on 10 December 2019.
17 January 2020
News
I found you to be compassionate and empathising….and I feel now that through your input, things will change for the better.
Mother of a vulnerable adult man living in Reading
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Latest reports and publications

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Local Healthwatch response to Berkshire West CCG merger proposals
15 January 2020
The local Healthwatch for people in Reading, Wokingham and West...
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Enter and View of South Reading Surgery
14 January 2020
Healthwatch Reading visited the surgery on 18 and 29 November 2019 to...
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Advice and information

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What is a Crisis Cafe?
As our local NHS asks for views on setting up a ‘Crisis Café’, we explain who they are for and how they work in other parts of England.
5 December 2019
Hospital bed
Who has to pay for NHS care?
Rules on charges for hospital care are complex so we've put together a Q&A to make things clear and bust some misconceptions.
24 October 2019
Get help with your NHS Complaint
Not sure how to sort out your NHS concern or complaint? Take a look at our guide, produced by our Reading Voice Advocacy hub, which includes top tips, local contact details and template letters.
16 October 2019

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